Avaya is a global leader in communication systems, applications and services. They design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. They all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.
JET Communications is the established authorised business partner for the Avaya solutions in the Channel Islands since 1997.
IP Office
Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing the home office, small office, and medium enterprise with 2 to 250 extensions. Built on Avaya's latest advancements in converged voice and data technology, you can benefit from many of the advantages sophisticated communications deliver to your business.
Avaya IP Office gives you the flexibility to choose the solution that is right for your business. Use it as a voice solution, employing IP technology, more traditional telephony, or a combination of both, and benefit from a comprehensive set of telephony features. Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all-in-one solution, you can use it as a converged solution, meeting both your voice and data requirements. Avaya IP Office also provides networking capability so you can deploy it across a number of locations with one central management point.
Avaya IP Office is an applications platform delivering the tools that can help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Powerful business tools, such as customer relationship management, are supported through a range of applications, from basic call handling to full call center functionality, including real time and historic reporting.
Improve productivity with Avaya IP Office. Its sophisticated applications,
including integrated messaging, voice mail, auto attendant, which can
help your staff to manage calls and messages more efficiently. Support
for remote working is an integral part of the Avaya IP Office, helping
to ensure that home and mobile workers can work as effectively remotely
as they can from an office location.
Ip_office_white_paper.pdf (937kb)
INDeX
INDeX is the UK's market leading telephone system with one million lines installed. It's an eBusiness digital platform offering world class communication and data technology.
It's more than a conventional telephone system - it's an open digital communications platform, which means it's capable of handling a range of voice, data and video conferencing requirements and is eBusiness ready.
It can be adapted to suit specific business needs; for example a PABX, Call Centre or key system, supporting Video Conferencing, Manager/Secretary, multi-tenancy, Voice and Data Networking, Internet Access, DECT Cordless in any combination. Furthermore, it is compatible with the latest advances in CTI that lets telephone and computer systems work together.
When you choose INDeX, your system has the potential for all of these
functions, now or in the future. The system can grow with your business
- with the capacity for 10 to 1088 ports per site.
- Intuitive handsets, guide you through features at each stage, make it easier to do business
- INDeX is a sophisticated product, but is easy to use and understand.
- Understands the key issues of eBusiness
- Delivers Voice over IP (VoIP)
- Is modular and scaleable, grows with your business
- Has world class R&D expertise
- Is a proven market leader
- Delivers resilient solutions
Other Avaya Documentation:
1. Crane hosts Europe’s biggest Avaya forum (22kb)
2. IP Office Family Overview (1.04MB)
3.Avaya Business Efficiency (552kb)
4. INDeX Personal Productivity(526Kb)
5. IP Office Applications overview(259kb)
6. IP Office Solutions Overview(238kb)
7.INDeX Platform Overview(400kb)
