Oak Advance
No matter what the size the organization a well managed telephone system is vital to the smooth running of the office. From the conventional call to the transfer of electronic information, whether internal communication or off site, the performance of your companies telephone system is the key to efficiency.
This is where Oak Advance packages help. Compliant with any telephone system or network Advance provides up to the minute information, statistics and analysis, enabling you to maximize productivity and minimize costs. An accurate calling pattern analysis is essential to finding the most economic carrier. Advance provides the breakdown of information to put you in control.
Advance will also monitor the response to incoming calls in detail.
The speed in answering can be logged, as can time spent transferring
and dealing with any call. Outgoing calls from any extension or department
can be listed and costed appropriately. Such information allows management
to determine if lines are being utilised to their optimum. If not, perhaps
additional lines can spread the load or on the contrary some lines can
be discontinued or made available for alternative call routing.
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